Certifications for Cleaning and Maintenance Professionals

Jan 27, 2024

14 Min Read

1. What types of certifications are available for cleaning and maintenance professionals in the building and grounds industry?


There are several types of certifications available for cleaning and maintenance professionals in the building and grounds industry, including:

1. Certified Custodial Technician (CCT): This certification is offered by the Cleaning Management Institute (CMI) and focuses on educating cleaning technicians on best practices for maintaining a clean and healthy environment.

2. Certified Building Services Executive (CBSE): Offered by the Building Service Contractors Association International (BSCAI), this certification is designed for experienced managers and executives in the building services industry.

3. Certified Restorer (CR): Administered by the Restoration Industry Association (RIA), this certification is geared towards professionals who specialize in disaster restoration and recovery.

4. Sustainable Cleaning Professional (SCP): Available through Green Seal and ISSA, this certification focuses on environmentally-friendly cleaning processes and products.

5. Certified Maintenance & Reliability Technician (CMRT): Offered by the Society for Maintenance & Reliability Professionals (SMRP), this certification is designed for maintenance and reliability technicians looking to improve their skills in order to prevent equipment breakdowns and ensure optimal performance.

6. Certified Grounds Manager (CGM): Developed by the Professional Grounds Management Society (PGMS), this certification is targeted towards managers responsible for maintaining outdoor spaces such as parks, golf courses, universities, etc.

7. Facility Decisions Operations & Maintenance Management Specialist Certification: This certification offered by Facility Decisions focuses on training operations staff to become better facility managers.

8. Carpet Cleaning Technician: Administered by the Institute of Inspection Cleaning and Restoration Certification (IICRC), this certification aims to train individuals in professional carpet cleaning techniques.

9. Floor Care Technician: Another IICRC certification, this program teaches individuals proper techniques for floor care, including stripping, waxing, polishing, etc.

10. Elevator Inspector: The National Association of Elevator Contractors offers various certifications for elevator inspectors that vary depending on location and type of elevators.

2. How do these certifications differ in terms of education and training requirements?

The requirements for education and training can differ significantly between certifications. Here are a few examples:
– Some certifications may have prerequisite education requirements, such as a specific degree or coursework in a related field. For example, the Certified Public Accountant (CPA) certification typically requires a minimum of a bachelor’s degree in accounting or business.
– Other certifications may require a certain number of years of work experience in addition to education. For example, the Project Management Professional (PMP) certification from the Project Management Institute (PMI) requires a minimum of 35 hours of project management education and 4,500 hours leading and directing projects if you hold a four-year degree.
– Certain certifications may also have specific training requirements, such as completing a certain number of courses or passing an exam after attending training sessions. For example, the Certified Information Systems Security Professional (CISSP) certification from (ISC)^2 requires at least five years of professional experience in two or more of their eight common body of knowledge domains, followed by passing an exam.
– Some certifications may not have strict education or training requirements and instead rely on the individual’s self-study and preparation for an exam. This is often the case with technical skills-based certifications like those from Cisco or Microsoft.

Overall, the level of difficulty and rigor in obtaining these certifications can vary based on these education and training requirements.

3. Are there any nationally recognized certification programs for building and grounds cleaning and maintenance professionals?


Yes, there are several nationally recognized certification programs for building and grounds cleaning and maintenance professionals. Some examples include:

1. Building Service Contractors Association International (BSCAI) certification: BSCAI offers a certification program for building service contractors that covers topics such as safety, cleaning techniques, and customer service skills.

2. International Sanitary Supply Association (ISSA) certification: ISSA offers several different certification programs for cleaning professionals, including the Certified Executive Housekeeper (CEH), Registered Building Service Manager (RBSM), and Cleaning Industry Management Standard (CIMS) certifications.

3. Institute of Inspection, Cleaning and Restoration Certification (IICRC): The IICRC offers certification programs in areas such as carpet cleaning, water damage restoration, and mold remediation.

4. National Center for Construction Education & Research (NCCER) certification: NCCER offers a construction craft laborer certification for individuals working in the facilities maintenance and construction fields.

5. National Association of Power Engineers (NAPE) Stationary Engineer Certification: The NAPE offers a Stationary Engineer Certification program that covers topics such as HVAC systems, electrical systems, and mechanical systems used in buildings.

These are just a few examples of nationally recognized certification programs for building and grounds cleaning and maintenance professionals. It is important to research the specific requirements and benefits of each program in order to determine which one best suits your needs and career goals.

4. Can these certifications be obtained online or do they require in-person training?

Some certifications may offer online training options, however, many require in-person training or tests to demonstrate skills and knowledge. It is important to research the specific certification you are interested in to determine the requirements for obtaining it.

5. Are there any specific certifications for certain areas of cleaning, such as carpet or window cleaning?


Yes, there are certifications for specific areas of cleaning. For example, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) offers certifications for carpet cleaning technicians. The International Window Cleaning Association (IWCA) offers a certification program for professional window cleaners. There are also certifications available for various other areas of cleaning such as mold remediation, water damage restoration, and janitorial services.

6. What is the typical cost of obtaining a certification in this field?


The cost of obtaining a certification in this field varies depending on the specific certification and provider. Some certifications may be available for a few hundred dollars, while others may cost several thousand dollars. Additional costs to consider may include exam fees, study materials, and training courses. It is best to research the specific certification you are interested in to determine the exact cost.

7. Do employers prefer candidates with specific certifications over those without?


It largely depends on the employer and the specific certification in question. Some employers may place a higher value on certifications as they demonstrate a certain level of knowledge and skill in a particular area. For example, a software development company may prefer candidates who have obtained certifications in relevant programming languages or software tools.

Other employers may not necessarily prioritize certifications as heavily and may instead focus more on practical experience, education, and other qualifications. In some cases, having a certification could give a candidate an edge over others without it, but it is not always the determining factor in the hiring process.

Ultimately, it is important to research the specific company and industry to understand their preferences for certifications. It is also important for candidates to consider if obtaining a certification aligns with their career goals and will help them gain relevant skills and knowledge for their desired positions.

8. Can you provide an overview of the topics covered in a building and grounds cleaning and maintenance certification program?


A building and grounds cleaning and maintenance certification program covers a wide range of topics related to the upkeep and maintenance of buildings, properties, and outdoor spaces. Some common topics may include:

1. Basic Building Maintenance: This includes topics such as painting, plastering, carpentry, plumbing, electrical systems, HVAC maintenance, and general repairs.

2. Cleaning Techniques: Students will learn about safe and effective cleaning methods for different surfaces and materials found in buildings such as floors, walls, windows, furniture, and fixtures.

3. Green Cleaning Practices: The program may cover environmentally-friendly cleaning techniques and products to promote sustainability.

4. Safety Procedures: Proper handling of equipment and chemicals in a safe manner is critical in this field. Students will learn about safety protocols to prevent accidents or injuries while performing maintenance tasks.

5. Fire Safety: The program may cover fire prevention techniques like proper storage of hazardous materials and the use of fire extinguishers.

6. Landscaping Maintenance: Topics in this area may include lawn care, plant selection, pest control measures, irrigation systems maintenance as well as snow removal procedures.

7. Management Skills: Many programs also offer courses on managing budgets for purchasing supplies and equipment specific to building maintenance activities.

8. Communication Skills: Building cleaning workers often interact with tenants or clients; therefore developing strong communication skills are essential for customer service excellence

9. Technological Tools Use: With technological advancements in the field of building maintenance today it’s likely a curriculum may integrate software registration practices used by companies similar to Property Management Desktop (PMD) or myBuildings.com that allows you login from any mobile device so they can track work orders record-value-boosting conditions assessments keep up-to-date on already done previous work etc

10. Business Ethics & Standards – understanding accountability through inventory management assessments benchmarking PMI Quality Assurance guidelines policy-membership-policies contracts invoicing/contacting lease agreements form 3110 drilling products hr laws accounting (maybe Sept-Nov).. ext levels of sharing customer relationships other customers mentorship testing. Lastly) business plan development… if there is insufficient depth to prepare for the future one gets wise help you 2 consider others who may eventually be trying to perform routine work.

11. Professionalism: Good organization skills with respect to event project planning expertise training quality assurance…

12. Time Management: Prioritizing tasks, managing schedules and deadlines, and multitasking are all important skills in this field.

13. Teamwork: Working as a part of a team and collaborating with different professionals is crucial to achieve efficient building maintenance operations.

14. Customer Service: The program may cover topics related to providing excellent customer service, handling complaints, and maintaining good relationships with clients and tenants.

15. Building Codes and Regulations – understanding codes regulations permits record-keeping reports/local ordinances true state code entrance permit-to-occupy hand stamping journal books paperwork accepted for future reference as being done satisfactorily with actual physical addresses repeat letters/code numbers; some program websites will provide do inspire confidence annual variances (3+).

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18. Career Readiness: The program may offer workshops or courses on job search strategies, resume building, interview skills, and professionalism in the workplace to prepare students for a career in building and grounds maintenance.

9. Is there a renewal process for maintaining these certifications?

Yes, there is a renewal process for maintaining these certifications. Some organizations may require individuals to renew their certifications every few years by completing continuing education courses or retaking the certification exam. This helps ensure that certified professionals stay up-to-date with current industry standards and practices.

10. Are there any continuing education requirements to keep these certifications current?


The specific continuing education requirements vary for each certification program. Generally, there are certain annual or biennial renewal fees and a required number of continuing education units (CEUs) or professional development hours (PDHs) that must be completed within a specified time period to maintain the certification. These can be in the form of attending conferences, workshops, completing online courses, and other relevant activities related to the field. It is important to regularly check with the certifying organization for any updates and requirements for maintaining your certification.

11. What is the average salary increase associated with obtaining a certification in this field?


The average salary increase associated with obtaining a certification in this field varies depending on the specific certification and job market. However, studies have shown that professionals with certifications can earn up to 20% more than those without certifications.

12. Are there any professional organizations that offer certifications for building and grounds cleaning and maintenance professionals?


Yes, there are several professional organizations that offer certifications for building and grounds cleaning and maintenance professionals. Some of these include:

1. The International Facility Management Association (IFMA) offers the Certified Facility Manager (CFM) certification for professionals in the facility management industry.
2. The Building Owners and Managers Association (BOMA) offers the Real Property Administrator (RPA) certification for individuals involved in property management and operations.
3. The National Air Duct Cleaners Association (NADCA) offers the Air Systems Cleaning Specialist (ASCS) certification for professionals who specialize in HVAC system cleaning.
4. The Institute of Inspection Cleaning and Restoration Certification (IICRC) offers a variety of certifications related to cleaning, restoration, and inspection services.
5. The Association for Linen Management (ALM) offers the designation of Certified Laundry & Linen Manager (CLLM) for individuals who manage laundry facilities.
6. The Green Business Certification Inc. (GBCI) offers the LEED Green Associate certification for individuals working in sustainable facility management.
7. The Building Service Contractors Association International (BSCAI) offers the Registered Building Service Manager (RBSM) certification for individuals working in building service contractor roles.

Individuals can also become certified through training programs offered by various institutions such as trade schools, community colleges, or private training organizations.

13. Can someone with previous experience in the industry waive certain certification requirements?

Yes, some certifications may allow previous industry experience to count towards meeting the requirements for certification. This is often referred to as “credit for prior learning” or “recognition of prior learning.” However, the specific policies and procedures for this vary by certification program, so it is important to contact the certifying body directly to inquire about their specific guidelines and process for obtaining recognition of prior learning.

14. How long does it typically take to complete a certification program?

The length of time it takes to complete a certification program can vary greatly depending on the specific program and individual circumstances. Some programs may take just a few weeks or months to complete, while others may take multiple years. Factors that may affect the timeline include the required coursework, any practical experience or internships, and the frequency of classes or exams. It’s important to research and understand the requirements of your chosen certification program in order to estimate the time it will take to complete.

15. Is hands-on experience required to obtain a certification?


It depends on the certification. Some certifications require hands-on experience, such as technical certifications for IT professionals or trade certifications for certain skilled trades. Other certifications may only require classroom or online coursework and a passing exam. It is important to research the specific certification requirements to determine if hands-on experience is necessary.

16. Are there any prerequisites or eligibility criteria for enrolling in a certification program for this field?


The specific prerequisites or eligibility criteria for enrolling in a certification program for this field may vary depending on the specific program and institution. However, some common requirements may include:

1. Educational Background: Most certification programs require applicants to have a high school diploma or equivalent. Some advanced certifications may also require a college degree or certain level of education in a related field.

2. Work Experience: Many certification programs prefer or require applicants to have relevant work experience in the field. This could range from a few years of experience to more extensive experience depending on the level of certification.

3. Technical Skills: For certain certifications, applicants may need to demonstrate proficiency in specific technical skills related to the field, such as programming language knowledge, computer proficiency, etc.

4. Prerequisite Courses: Some certification programs may have prerequisite courses that applicants must complete before enrolling in the program. These courses could be completed through a college or online learning platform.

5. Professional references: Some programs may require professional references from employers or colleagues who can attest to the applicant’s qualifications and abilities in the field.

It is important to carefully review the specific requirements for each certification program you are interested in to ensure you meet all necessary criteria before applying.

17. Do these certifications have international recognition, or are they only recognized within certain countries?


The recognition of certifications varies based on the specific certification and the industry it is associated with. Some certifications may have international recognition, while others may only be recognized within certain countries or regions. It is important to research the specific certification and its recognition in the intended target market before pursuing it. Additionally, some industries may have globally-recognized professional associations that offer certifications with international recognition.

18. Can individuals obtain multiple certifications within this field? If so, how does this benefit them professionally?


Yes, individuals can obtain multiple certifications within this field. For example, within the information technology industry, there are numerous certifications available in different areas such as cybersecurity, software development, project management, and network administration.

Obtaining multiple certifications can benefit professionals in several ways:

1. Diversify skills: By obtaining multiple certifications, professionals can showcase a diverse set of skills that can make them more valuable to employers. This demonstrates their ability to adapt and learn new technologies and stay updated in the rapidly evolving field of technology.

2. Career advancement: Having a combination of specialized certifications can open up opportunities for career advancement within the IT industry. Employers may seek out individuals with specific combinations of certifications for certain roles or projects.

3. Higher salary potential: With additional certifications comes the potential for higher salaries. Employers may be willing to pay more for professionals who have a comprehensive skill set and expertise in multiple areas.

4. Competitive advantage: In today’s competitive job market, having multiple certifications sets individuals apart from other candidates who may only have one certification or no certification at all.

5. Credibility and professional recognition: Earning multiple certifications shows commitment and dedication to continuous learning and professional development, which can enhance credibility and earn recognition among peers and employers.

Ultimately, obtaining multiple certifications within a specific field not only provides individuals with a wide range of knowledge but also makes them more marketable and opens up various career opportunities.

19. Are there any specialized or advanced level certifications available for experienced professionals looking to advance their careers?

Yes, there are many specialized and advanced level certifications available for experienced professionals in various industries. Some examples include:

1. Certified Public Accountant (CPA)
2. Project Management Professional (PMP)
3. Six Sigma Black Belt
4. Certified Information Security Manager (CISM)
5. Senior Professional in Human Resources (SPHR)
6. Certified Financial Planner (CFP)
7. Chartered Financial Analyst (CFA)
8. Certified Fraud Examiner (CFE)
9. Microsoft Certified Solutions Expert (MCSE)
10. Certified Supply Chain Professional (CSCP)

It is important to research and choose a certification that aligns with your career goals and will add value to your skills and knowledge.

20.Have there been any recent changes or updates to the curriculum or exam for these certifications to reflect industry advancements and best practices?


Yes, there have been recent changes and updates to the curriculum and exam for these certifications to reflect industry advancements and best practices. For example, in 2020, the Project Management Professional (PMP) certification from the Project Management Institute (PMI) saw a significant update to the exam content based on the new PMP Examination Content Outline. This update included new skills and knowledge areas such as agile methodology and technical project management, reflecting the growing importance of these concepts in project management.

Similarly, the Certified Information Systems Security Professional (CISSP) certification from (ISC)² has undergone updates in 2021 to align with current cybersecurity threats and challenges. The updated CISSP exam now includes topics such as cloud computing, internet of things (IoT), artificial intelligence (AI), and security operations.

Other popular certifications such as the Certified ScrumMaster (CSM) from Scrum Alliance and ITIL Foundation from Axelos have also been updated in recent years to incorporate new developments in their respective industries.

Overall, these ongoing updates ensure that these certifications remain relevant and valuable in today’s ever-evolving job market and reflect current best practices in their industries.

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