TaiwanTips

Obtaining a Cell Phone Number as a Foreigner in Taiwan

1. What are the requirements for a foreigner to obtain a cell phone number in Taiwan?

To obtain a cell phone number in Taiwan as a foreigner, typically, the following requirements are necessary:

1. Valid Passport: Foreigners need to present a valid passport as proof of identity.
2. Resident Visa: A valid resident visa with a duration of stay of 60 days or longer is usually required.
3. ARC (Alien Resident Certificate): Some service providers may require an ARC as well.
4. Proof of Address: Verification of your local address in Taiwan is essential, usually through a rental agreement or utility bill.
5. Deposit: Some telecom companies may require a deposit to activate a cell phone line for foreigners.
6. Language Barrier: As application forms and customer service may primarily be in Mandarin, having a basic understanding of the language can be beneficial.
7. Personal Appearance: In some cases, you may need to visit a store in person to complete the registration process.

It’s important to note that requirements can vary depending on the telecom provider and may be subject to change, so it’s advisable to directly contact the service provider you intend to use for the most up-to-date information.

2. Are there any restrictions for foreigners when applying for a cell phone number in Taiwan?

Yes, there are restrictions for foreigners when applying for a cell phone number in Taiwan. As a foreigner, you typically need to meet certain requirements in order to obtain a cell phone number in Taiwan. Some common requirements may include:

1. Valid Visa: You must have a valid visa that allows you to stay in Taiwan for an extended period.

2. Passport: You will need to provide a copy of your passport as proof of identity.

3. Alien Resident Certificate (ARC): If you are residing in Taiwan long-term, you may need to obtain an ARC which serves as your identification card.

4. Proof of Address: You may be required to provide proof of your address in Taiwan, such as a rental agreement or utility bill.

5. Deposits: Some mobile service providers in Taiwan may require foreigners to pay a deposit when applying for a cell phone number.

It is important to check with the specific mobile service provider you are interested in to understand their requirements for foreigners applying for a cell phone number in Taiwan.

3. Can a foreigner apply for a cell phone number online in Taiwan?

Yes, foreigners can apply for a cell phone number online in Taiwan. Here is a general overview of the process:

1. Identification: Foreigners will need to provide their passport and a valid visa or residency permit in Taiwan to apply for a cell phone number.

2. Online Application: Many telecom providers in Taiwan offer online application options for obtaining a cell phone number. Foreigners can visit the website of the chosen provider, fill out the necessary forms, and upload the required documents.

3. Verification: The telecom provider will verify the submitted documents and information provided by the applicant. This may include a face-to-face verification process at a designated location for some cases.

4. Payment: Once the application is approved, the applicant will need to pay for the chosen phone plan and any associated fees.

5. Activation: After payment is made, the cell phone number will be activated, and the foreigner can start using their new phone service.

It is important to note that specific requirements and processes may vary depending on the telecom provider in Taiwan. It is advisable to contact the chosen provider directly or visit their website for detailed information on how to apply for a cell phone number online as a foreigner.

4. How long does it take for a foreigner to get a cell phone number in Taiwan?

In Taiwan, foreigners can easily obtain a cell phone number by visiting a local telecommunications service provider such as Chunghwa Telecom, Taiwan Mobile, or FarEasTone. The process typically takes around 30 minutes to an hour to complete, depending on the provider and the available documentation. To apply for a cell phone number as a foreigner in Taiwan, you will generally need to present the following documents:

1. Your passport for identification purposes.
2. An Alien Resident Certificate (ARC) or a valid visa that allows you to stay in Taiwan for an extended period.
3. A proof of address, such as a rental agreement or a utility bill in your name.
4. Some providers may also require a deposit, which can vary depending on the plan you choose.

Once you have submitted all the necessary documents and completed the application process, you will be issued a Taiwanese cell phone number that you can start using immediately.

5. Can a foreigner get a prepaid or postpaid cell phone number in Taiwan?

Yes, as a foreigner, it is possible to obtain a prepaid or postpaid cell phone number in Taiwan. Here are the steps you can follow to get a cell phone number in Taiwan:

1. Prepaid SIM Card: You can purchase a prepaid SIM card from various convenience stores, telecom providers, or online retailers in Taiwan. These SIM cards typically come with a set amount of data, talk time, and validity period.

2. Postpaid Plan: To get a postpaid cell phone number, you will need to visit a local telecom provider’s store or their website to sign up for a plan. You may be required to provide identification documents such as your passport and visa, as well as proof of address.

3. Registration: In Taiwan, all SIM cards must be registered with a valid ID document. You will need to provide your passport and possibly your Alien Resident Certificate (ARC) if you are living in Taiwan long-term. This registration process is to comply with the government’s regulations on telecommunication services.

4. Payment: For postpaid plans, you will need to set up a payment method, which can be through a local bank account or credit card. Prepaid SIM cards can be topped up at convenience stores, telecom provider stores, or online.

5. Activation: Once you have completed the registration and payment process, your SIM card will be activated, and you will receive your cell phone number.

It is essential to note that the process may vary slightly depending on the telecom provider and your specific circumstances as a foreigner in Taiwan. It is recommended to inquire directly with the telecom company for the most up-to-date information and requirements.

6. Are there any specific documents required for a foreigner to get a cell phone number in Taiwan?

Foreigners who wish to obtain a cell phone number in Taiwan typically need to provide the following documents:

1. Passport: A valid passport showing proof of identity is usually required.
2. ARC (Alien Resident Certificate): This is a legal document issued to foreigners residing in Taiwan for 6 months or longer. It is often needed to apply for a cell phone number.
3. Proof of address: Some form of documentation showing your address in Taiwan, such as a rental agreement or utility bill, may be necessary.
4. Contact information: You may need to provide a local contact number or address.

These requirements can vary depending on the mobile service provider, so it’s advisable to contact them directly to confirm exactly what documents are needed. Additionally, some phone companies may have specific requirements for different nationalities or visa types, so it’s best to be prepared with all necessary documentation before applying for a cell phone number in Taiwan.

7. Is it possible for a foreigner on a tourist visa to get a cell phone number in Taiwan?

Yes, it is possible for a foreigner on a tourist visa to obtain a cell phone number in Taiwan. To do so, you typically need to visit a local telecommunications provider’s store or authorized retailer. Here is a general outline of the steps involved:

1. Bring your passport: As a foreigner, you will need to present your passport as a form of identification when applying for a cell phone number in Taiwan.

2. Choose a plan: Select a prepaid or postpaid plan that suits your needs. Prepaid plans are often easier for tourists as they eliminate the need for a long-term contract.

3. Provide additional documentation: Some providers may require additional documents such as proof of address or proof of income. Requirements can vary, so it’s best to inquire with the specific provider.

4. Pay any necessary fees: Depending on the plan and provider, you may need to pay upfront fees for the SIM card, phone number activation, and initial credit.

5. Register your information: Taiwan has regulations in place requiring all SIM cards to be registered to an individual, so be prepared to provide your personal information during the application process.

By following these steps, a foreigner on a tourist visa should be able to successfully obtain a cell phone number in Taiwan, allowing for easier communication and connectivity during their stay.

8. Are there any additional charges for foreigners applying for a cell phone number in Taiwan?

Yes, there may be additional charges for foreigners applying for a cell phone number in Taiwan. These charges vary depending on the specific service provider and the type of plan you choose. Some common charges that foreigners may encounter include:

1. Deposit: Some service providers may require a deposit from foreigners to secure a cell phone number. This deposit is typically refundable once the contract is terminated or the account is closed.

2. Identification Verification Fee: Foreigners may need to pay a fee for identity verification, especially if they do not have a Taiwan national ID card. This fee is often required to comply with local regulations.

3. Activation Fee: Similar to many other countries, Taiwan may charge an activation fee for setting up a new cell phone number, which foreigners would need to pay as well.

It’s essential to inquire about these potential additional charges with different service providers and carefully review the contract terms to understand the total cost associated with obtaining a cell phone number as a foreigner in Taiwan.

9. Can a foreigner transfer an existing cell phone number from another country to Taiwan?

Yes, it is possible for a foreigner to transfer an existing cell phone number from another country to Taiwan, but the process may vary depending on the specific regulations of the telecommunications providers in both countries. Here are some general steps that may be involved in transferring a phone number:

1. Check if the foreign carrier is eligible for number porting to Taiwanese providers. Some carriers may not have agreements in place for international number porting.

2. Contact a telecommunications provider in Taiwan to inquire about their process for transferring a foreign phone number.

3. Prepare necessary documents, such as proof of identity and ownership of the phone number, as well as any required forms for number porting.

4. Initiate the number porting process with both the foreign carrier and the Taiwanese provider. This may involve filling out forms, providing account information, and possibly paying a fee.

5. Wait for the transfer to be completed, which may take a few days to a couple of weeks, depending on the providers involved.

6. Once the transfer is successful, your foreign phone number should now be active on a Taiwanese network.

It’s important to note that not all foreign phone numbers may be eligible for transfer, and the process can sometimes be complex and time-consuming. It’s advisable to contact both your current provider and a Taiwanese telecommunications company for specific guidance tailored to your situation.

10. What is the process for a foreigner to cancel a cell phone number in Taiwan?

To cancel a cell phone number in Taiwan as a foreigner, you would typically follow these steps:

1. Contact your mobile service provider: Notify your mobile service provider that you wish to cancel your phone number. You can usually do this by visiting a local store, calling customer service, or accessing your account online.

2. Provide necessary information: You will likely need to provide your personal details, such as your name, phone number, and account information. Be prepared to show your identification, such as your passport, for verification purposes.

3. Settle any outstanding payments: Make sure to settle any outstanding bills or payments before canceling your phone number. Your service provider may require you to clear any dues before processing the cancellation.

4. Return your SIM card: In some cases, you may be required to return your SIM card to the service provider. Check with them to see if this is necessary and follow their instructions on how to return it.

5. Confirm cancellation: Once you have completed all necessary steps, confirm with your service provider that your phone number has been successfully canceled. It’s a good idea to keep a record of this for your own reference.

By following these steps, you should be able to successfully cancel your cell phone number in Taiwan as a foreigner.

11. Are there any specific regulations for foreigners regarding the use of cell phone numbers in Taiwan?

As a foreigner in Taiwan, there aren’t specific regulations regarding the use of cell phone numbers that differ from locals. However, obtaining a cell phone number as a foreigner can sometimes be more challenging due to certain requirements and documentation needed. Here are some key steps to obtain a cell phone number in Taiwan as a foreigner:

1. Valid Visa: You will need a valid visa that allows you to stay in Taiwan for an extended period, such as a work visa or resident visa.
2. ARC (Alien Resident Certificate): To apply for a cell phone number, you will typically need an ARC, which serves as your identification in Taiwan.
3. Passport: Bring your passport as proof of identity when applying for a cell phone number.
4. Proof of Address: Some providers may require proof of your address in Taiwan, such as a utility bill or rental agreement.
5. Visit a Service Provider: Visit a local service provider’s store to choose a plan and apply for a cell phone number. Be prepared to fill out forms and provide the necessary documentation.
6. Language Barrier: Be aware that most of the procedures and documentation may be in Chinese, so it can be helpful to have a local friend or translator assist you.

Overall, while there are no specific regulations for foreigners regarding cell phone numbers in Taiwan, the process may require extra documentation and steps compared to locals. It’s important to ensure you have all the necessary paperwork and meet the requirements set by the service provider before applying for a cell phone number.

12. Can a foreigner get a cell phone number without a resident permit in Taiwan?

Yes, as a foreigner, it is possible to obtain a cell phone number in Taiwan without a resident permit. Here are a few options available to foreigners:

1. Prepaid SIM Cards: Foreigners can purchase prepaid SIM cards from various mobile service providers in Taiwan without the need for a resident permit. These SIM cards can be easily bought at convenience stores, electronic stores, or mobile service provider outlets.

2. Tourist SIM Cards: For short-term visitors, tourist SIM cards are available at airports, tourist information centers, and mobile service provider shops. These SIM cards come with bundled data and call minutes, offering a convenient solution for travelers.

3. Rental SIM Cards: Some companies offer rental SIM cards for foreigners visiting Taiwan for a limited period. These can be a cost-effective solution for short stays without the need for a resident permit.

It is essential to present your passport as identification when purchasing a SIM card in Taiwan. Keep in mind that the registration process may vary between different service providers.

13. Are there any language requirements for foreigners when applying for a cell phone number in Taiwan?

Yes, there are language requirements for foreigners when applying for a cell phone number in Taiwan. In Taiwan, most of the major telecommunication companies require documentation and communication in Mandarin Chinese. While some employees at the service centers may have basic English proficiency, it is advisable for foreigners to have a basic understanding of Mandarin Chinese to navigate the application process smoothly. Foreigners might be required to fill out forms, provide identification documents, and sign contracts in Mandarin. It’s also helpful to have a Chinese-speaking friend or translator to assist in case there are language barriers during the application process.

1. Familiarize yourself with common Mandarin phrases related to phone services to facilitate communication.
2. Consider using translation apps or services to help with understanding and completing forms accurately.

14. Is there a specific age requirement for foreigners to get a cell phone number in Taiwan?

In Taiwan, there is no specific age requirement for foreigners to obtain a cell phone number. However, most telecom service providers in Taiwan require individuals to be at least 20 years old to sign a mobile phone contract. This age requirement is applicable to both Taiwanese citizens and foreigners residing in Taiwan.

When applying for a cell phone number as a foreigner in Taiwan, you will generally need to present your passport and Alien Resident Certificate (ARC) as proof of your legal residency in the country. Additionally, some service providers may require a local contact person or a deposit depending on your visa status.

It is essential to research and contact different telecom companies in Taiwan to understand their specific requirements and process for obtaining a cell phone number as a foreigner.

15. Can a foreigner apply for a family plan or multiple cell phone numbers in Taiwan?

Yes, as a foreigner in Taiwan, you can apply for a family plan or multiple cell phone numbers. Here is how you can proceed:

1. Ensure you have the required documents: To apply for a family plan or multiple phone numbers, you typically need to provide your passport, Alien Resident Certificate (ARC), and proof of address in Taiwan. Some carriers may also require additional documentation, so it’s best to check with the individual service provider for their specific requirements.

2. Visit a local service provider: You can visit any of the major telecom service providers in Taiwan, such as Chunghwa Telecom, Taiwan Mobile, or Far EasTone, to inquire about family plans or multiple line options. Their staff will assist you in choosing the right plan for your needs and guide you through the application process.

3. Consider the eligibility criteria: Some service providers may have certain eligibility criteria for signing up for family plans, such as the need for family members to be registered under the same household or to have the same address in Taiwan. Make sure to clarify these details with the carrier to ensure you meet all requirements.

4. Understand the terms and conditions: Before signing up for a family plan or multiple phone numbers, it’s essential to understand the terms and conditions, including contract length, monthly fees, data usage limits, and any other relevant information. This will help you make an informed decision and avoid any surprises later on.

By following these steps and meeting the necessary requirements, you should be able to apply for a family plan or multiple cell phone numbers as a foreigner in Taiwan.

16. Are there any specific restrictions on the types of cell phone plans available to foreigners in Taiwan?

1. In Taiwan, foreigners can generally sign up for a cell phone plan with little restrictions compared to some other countries. However, there are a few factors to consider when obtaining a cell phone number as a foreigner in Taiwan:

2. Residency status: Some telecom operators may require foreigners to show proof of residency, such as an Alien Resident Certificate (ARC), before getting a cell phone number. Without an ARC, it may be more challenging to sign up for certain plans or access postpaid services.

3. Identification requirements: Foreigners typically need to show a valid passport and sometimes additional identification documents when applying for a cell phone plan in Taiwan. This is to verify their identity and ensure compliance with local regulations.

4. Language barriers: While many telecom providers in Taiwan offer customer service in English, some may only have services in Mandarin Chinese. Foreigners who do not speak Mandarin fluently may face challenges in navigating the signup process and managing their plan.

5. Plan options: Foreigners in Taiwan can usually choose from a variety of prepaid and postpaid plans, with different data, call, and messaging allowances. It’s essential to compare different plans from major telecom operators like Chunghwa Telecom, Taiwan Mobile, and FarEasTone to find one that suits your needs and budget.

6. Roaming services: For foreigners visiting Taiwan temporarily, some telecom operators offer short-term prepaid SIM cards for tourists with data and calling packages. This can be a convenient option for those who need a local number during their stay.

Overall, while there are no specific restrictions on the types of cell phone plans available to foreigners in Taiwan, factors such as residency status, identification requirements, language barriers, plan options, and roaming services should be considered when obtaining a cell phone number in the country.

17. Can a foreigner apply for a cell phone number with a temporary address in Taiwan?

Yes, as a foreigner, you can apply for a cell phone number in Taiwan even with a temporary address. Here’s a general overview of the steps you may need to take:

1. Visit a telecommunications service provider: You can approach major telecom companies such as Chunghwa Telecom, Taiwan Mobile, or FarEasTone to apply for a cell phone number. Make sure to carry your passport or Alien Resident Certificate (ARC) if you have one, as this will be required for identification purposes.

2. Choose a plan: Select a suitable mobile plan based on your usage needs and budget. The telecom provider will guide you through the available options and help you choose one that best fits your requirements.

3. Provide proof of address: While a temporary address may be accepted, it is advisable to provide additional documentation to support your residency in Taiwan, such as a lease agreement, utility bill, or a letter from your employer if applicable.

4. Complete the registration process: Fill out the necessary forms and submit the required documents to complete the registration process. The telecom provider will then issue you a SIM card along with your new cell phone number.

5. Understand the terms and conditions: Make sure to read and understand the terms and conditions of your mobile plan, including billing cycles, charges, and any extra services included.

By following these steps and providing the necessary documentation, you should be able to obtain a cell phone number in Taiwan as a foreigner with a temporary address.

18. Is it possible for a foreigner to apply for a cell phone number through a proxy in Taiwan?

Yes, it is possible for a foreigner to apply for a cell phone number in Taiwan through a proxy. Here is a general outline of the steps to do so:

1. Find a trusted proxy: The foreigner can designate a trusted individual or organization to act on their behalf in applying for a cell phone number. This proxy should be someone who is legally allowed to apply for a cell phone number in Taiwan.

2. Prepare necessary documentation: The foreigner will need to provide documents such as a copy of their passport, visa, and proof of address in Taiwan. The proxy will also need to provide their identification documents.

3. Visit a service provider: The proxy should visit a service provider or telecommunications company in Taiwan to inquire about the process for applying for a cell phone number on behalf of a foreigner.

4. Complete the application process: The proxy will need to fill out the necessary forms and provide all required documentation to apply for the cell phone number.

5. Activate the cell phone number: Once the application is approved, the cell phone number can be activated and used by the foreigner.

It is important to note that the specific requirements and procedures for applying for a cell phone number through a proxy in Taiwan may vary depending on the service provider and individual circumstances. It is recommended to contact the service provider directly for detailed information on the process.

19. Are there any specific procedures for foreigners to report a lost or stolen cell phone in Taiwan?

In Taiwan, if a foreigner has lost or had their cell phone stolen, there are specific procedures to follow in order to report the incident. Here is a comprehensive guide on how to handle this situation:

1. Contact Your Service Provider: The first step is to contact your mobile service provider immediately to inform them about the loss or theft of your phone. They can deactivate your SIM card to prevent unauthorized use and also track the device if it is equipped with GPS technology.

2. File a Police Report: It is important to report the loss or theft of your phone to the local police station as soon as possible. This step is crucial, especially if your phone contains sensitive information or if it was stolen through a criminal act. The police report will serve as official documentation of the incident.

3. Provide Necessary Information: When filing a report with the police, be prepared to provide details such as the make and model of your phone, the IMEI number (unique identification code), any distinctive features, as well as the circumstances of the loss or theft.

4. Block Your Phone: Apart from deactivating your SIM card, it is advisable to contact your service provider to block your phone’s IMEI number. This will prevent the device from being used on any network and can help deter potential misuse.

5. Consider Insurance: If you have purchased mobile phone insurance, check whether the loss or theft is covered under your policy. You may need to provide the police report and other relevant documents to process your claim.

By following these procedures diligently, foreigners in Taiwan can effectively report a lost or stolen cell phone and take necessary steps to protect their personal information and prevent unauthorized use of the device.

20. Can a foreigner port their cell phone number to a different service provider in Taiwan?

Yes, as a foreigner in Taiwan, you can port your cell phone number to a different service provider. Here is some guidance on how you can do this:

1. Ensure that you have fulfilled any contractual obligations with your current service provider, such as settling outstanding bills or completing your contract term.
2. Contact the new service provider you wish to port your number to and inquire about their porting process for foreigners. They will provide you with the necessary information and requirements.
3. Obtain a new SIM card from the new service provider and follow their instructions on how to initiate the number porting process.
4. You may need to provide identification documents, such as your passport, Alien Resident Certificate (ARC), and proof of address in Taiwan.
5. Once the porting request is submitted and approved, your current number will be switched to the new service provider, usually within a few days.

It’s important to note that the specific requirements and processes for number porting may vary between service providers in Taiwan, so it’s recommended to directly contact both your current and new service providers for detailed guidance tailored to your situation.